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ACCOUNTING POLICY

Thank you for choosing DSC as your Business Internet Service Provider! Below is some helpful information regarding your billing information. If you need further assistance, please call 770-614-3720 and ask for someone in the billing department.
Corporate Customers:
Corporate customers are setup on net 15 days. The invoice and / or statement will be sent weeks in advance of their next billing cycle date. If the 2nd month of service is billed, and payment has not been received, the service may be interrupted. Corporate customers also have the option to pay by credit card or by check or cash.
Residential Customers:
A new Residential account is activated once payment is received and posted to the account. If the first month is paid by credit card, the service is automatically activated. If customer wants to continue to be billed by credit card, their billing cycle is moved to the 1st of the month, and is billed to their credit card on the 1st of every month after that (Please notify customer service representative if you would like to pay monthly by credit card). If the customer chooses to pay by check or cash, their billing cycle is moved to the 15th of the month, and they receive their invoice and statement either by email or US Mail.
Residential services are prepaid and if payment is not received by the 1st day of their billing cycle, their service may be interrupted.
At DSC, we hope to always provide top quality service and support. In the event that you need to cancel your services with DSC, the following information will assist you in cancelling your Internet connection. Call DSC at (770) 614-3720 if you need further assistance.
How Do I Cancel My Account With Digital Service Consultants?
DSC requires a 60 day written cancellation of any account (Email, ADSL, Metro Ethernet, Web Hosting, or any other services we may offer). This is for the protection of our customers. Leaving a voice mail message will not cancel your account. The cancellation can be sent by:
  • email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • fax: 770-945-4162
  • US Mail: 743 Church St, Buford GA 30518
Email is the best option for contacting the billing department. You may reach them at This e-mail address is being protected from spambots. You need JavaScript enabled to view it but you may also call us at 770-614-3720. If you have questions concerning your email statements or invoices, please reply to the email and it will go directly to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

For additional info please call 770-614-3720

 
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